Returns Policy
Last Updated: 01/04/2025
At StaminaUK.com, we take pride in providing high-quality branded products. Due to the nature of our products being customized and branded specifically for our business, we are unable to accept returns or offer refunds for non-faulty items.
Faulty or Damaged Items
If you receive a faulty or damaged product, we are happy to offer a replacement under our 28-day return policy. To qualify for a replacement, you must:
- Notify us within 28 days of receiving your order.
- Provide proof of purchase and photographic evidence of the fault or damage.
- Return the faulty product in its original condition and packaging.
How to Initiate a Return
To request a replacement for a faulty item, please contact our customer support team at:
Email: [email protected]
Phone: 01253 359120
Once your return request is approved, we will provide instructions on how to return the item. Upon receipt and inspection, we will send a replacement product as soon as possible.
We appreciate your understanding and thank you for shopping with StaminaUK.com.